FAQs
See the Shipping Policy, Refund & Return Policy and current home-decor product pages for store information. For help, contact [email protected].
What shipping methods are available?
SOPHONIA's Shipping Policy states free shipping to most countries for orders over €60 and lists the available carriers and delivery areas.
How long will it take to get my package?
The Shipping Policy lists a 1–2 week process time; carrier transit varies by product and destination. See the Shipping Policy.
Do you ship internationally?
Products can be shipped to most countries; the current Shipping Policy excludes Ukraine.
What payment methods are accepted?
The Payment Method page lists PayPal as an accepted payment method.
Where can I find current store terms?
Review the Terms & Conditions, Privacy Policy and Refund & Return Policy pages for current terms.
